Privacy policy

This website collects data about visitors in order to understand how the website works and how to improve it. Below we explain what data is collected, how it is used and who has access to it.

Data controller

The controller of your personal data is UAB „Atviros informacinės sistemos“, company code 300040275, B. Dvariono g. 15, 08431 Vilnius, Lithuania. You can contact us by email info@abbyy24.lt.

What data is collected

Statistical and demographic data about website traffic is collected: browsers used, region, pages viewed, frequency of visits. The information is collected by automated analytics tools in order to better understand customer needs and ensure quality service.

When you place an order, the data necessary to fulfil it is processed: first name, last name, email address and, for legal entities, company details.

Cookies

A cookie is a small text file that a website stores on your device. It allows the website to remember your actions and settings. Cookies that are not necessary for the technical operation of the website are only set with your consent. You can change or withdraw your consent at any time, and you can also delete cookies in your browser settings.

Who has access to the data

The data is accessible to employees of UAB „Atviros informacinės sistemos“ responsible for order fulfilment and website improvement, as well as partners providing website hosting and content management services.

How long the data is stored

Statistical data is used for analysis for up to three years. Cookies are valid from one day to one year. Order-related data is stored for the period required by law.

Your rights

By contacting us by email info@abbyy24.lt you can access your personal data that we process, request its correction or deletion, withdraw your consent, request restriction of processing or object to processing.

Google reviews of the shop

After payment, on the thank-you page you can agree to take part in the “Google Customer Reviews” survey. Only with your consent, Google receives your email address, order number and country so that Google can send you a short survey about your purchase. The survey is run by Google under its own privacy policy; you can withdraw consent in the survey email.

Right to lodge a complaint

If you believe your privacy rights have been violated, you can contact us at the email address above or lodge a complaint with the State Data Protection Inspectorate of Lithuania.